Data Privacy Policy
This Privacy Policy explains how we at Vipzino collect, use and protect your personal information when you use our website and services. We take user privacy seriously and aim to be clear about the data we process, why we process it and how you can manage your choices. This page applies to visitors and account holders in the United Kingdom and elsewhere where our services are available.
Types of data we collect
Personal data
When you register an account or contact us we may collect personal data such as your name, date of birth, email address, telephone number and proof of identity. We also record account details including username, account settings and communication preferences.
Technical data
We collect technical information about your device and connection, including IP address, browser type, device identifiers, operating system, language settings and pages you visit. This helps us to present the site correctly and to detect abuse.
Transactional data
Transactional data covers payments, deposits, withdrawals, transaction references and currency details. We also keep records of bets, wagers, game activity and customer service interactions to maintain accurate account histories and for security purposes.
How we use your information
We use your data to create and manage your account, process payments, provide customer support, prevent fraud, detect suspicious activity and comply with legal obligations. We may also use data to improve our services, troubleshoot technical issues and personalise certain on-site features. We do not use personal data for marketing without your consent.
Data protection practices
We maintain organisational and technical measures to protect personal data against unauthorised access, loss or unlawful processing. These measures include access controls, encryption where appropriate and regular security reviews. Access to personal data is restricted to staff and service providers who need it to perform their role.
Cookies and tracking technologies
We use cookies, web beacons and similar technologies to operate the site, remember your preferences and measure use. Third-party analytics and advertising tools may place cookies on your device. You can manage or block cookies via your browser settings and through any cookie controls presented on the site, but blocking some cookies may affect functionality.
Information sharing and third parties
We may share personal data with trusted service providers for payment processing, identity verification, fraud prevention, hosting and technical support. We also disclose information if required by law or to protect safety and legal rights. Where we use third parties, we require appropriate privacy and security safeguards.
User rights
UK and other users have rights in relation to their personal data, including the right to access, correct or request deletion, and to object to or restrict certain processing. You may also request a copy of your personal data in a usable format where applicable.
Access, correction and deletion
To exercise your rights or update your information contact us at [email protected]. We will verify your identity before responding to requests and will respond in line with applicable law. Some records may be retained where required for legal or legitimate business purposes.
Privacy policy updates
We may update this policy from time to time. When we make material changes we will post the revised policy on the site and indicate the date of the latest update. Continued use of our services after changes means you accept the updated policy.